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Products cannot be changed, cancelled, refunded, or returned. Confirmed and paid orders cannot be changed, modified, or cancelled under any circumstances. If an error occurs due to a manufacturing or shipping defect that is the seller's responsibility, customers may report the issue with supporting evidence to request a correction or replacement within 7 days of receiving the product. If a customer wishes to exchange the product for a different size, please contact us via Line or Facebook for prompt assistance.

Size exchanges are only accepted when the product has not been used or washed, and remains in its original condition as when the package was opened.

For size exchanges, the customer is responsible for shipping costs both ways (outbound and return) in cases that are not the store's fault.